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Instrument Status

Online, Offline, Down for Maintenance, Retired, Unresolved Issue

Joann Wilson avatar
Written by Joann Wilson
Updated over 10 months ago

LabLogs has several Instrument Statuses for each Instrument. You can change the instrument's status by following these steps.

Note: All triggered tasks should be addressed before placing an instrument in the "Offline" or "Retired" statuses. If not, an instrument that was placed offline and brought back online 1 year later would generate Non-Compliance events for the triggered tasks that were not completed prior to the status change.

1. Go to the "Instruments" page from the menu

2. Click on the i in the top right corner of the instrument tile

3. In the box that pops up, click the dropdown arrow under "Change Status:"

4. The following list will appear, select the appropriate status

Below is an explanation of the difference between each and their functionality.

Online

This will be used during your day to day operations. Your instrument is operating as expected, testing is allowed, and all scheduled tasks will trigger at their appropriate time.

Down for Maintenance

This should be used when the instrument isn't operating as expected, you're waiting for a Vendor's Service Technician to arrive, and testing cannot be performed. Scheduled tasks are not required to be performed and more importantly, the notifications are triggered for those tasks on the dashboard or instruments page. When the instrument is returned to the Online status, the tasks will pick back up where they left off.

Retired

This status should be selected when an instrument has been taken out of service and will no longer be used by the facility. It does not delete the instrument or its previously logged tasks from the database but it does remove it from the instrument page. Tasks cannot be completed on the instrument.

All triggered tasks should be addressed before placing an instrument in the "Offline" or "Retired" statuses. If not, and the instrument were to be brought back online in 1 year, then Non-Compliance events will generate for the triggered tasks that were not completed prior to the status change.

Offline

This status should be used on the instrument that isn't currently having maintenance, QC, or testing performed. Some examples are: Spare instruments, backup instruments, seasonal testing instruments. Scheduled tasks are not required to be performed and more importantly, the notifications are triggered for those tasks on the dashboard or instruments page. When the instrument is returned to the Online status, the tasks will pick back up where they left off.

All triggered tasks should be addressed before placing an instrument in the "Offline" or "Retired" statuses. If not, and the instrument were to be brought back online in 1 year, then Non-Compliance events will generate for the triggered tasks that were not completed prior to the status change.

Below are 2 examples of the functionality of the Down for Maintenance and Offline instrument statuses.

Example 1:

Instrument Down for Maintenance or Offline from Oct 4 through Oct 14

Daily Tasks, are now Due (Not Overdue)

Weekly Tasks are also now Due (not overdue) as they’ve elapsed the 7 day period

Monthly/30 Day Tasks are on the same cycle. If it was performed on Oct 2, it will be Due on Nov 2.

Example 2:

Instrument Down for Maintenance or Offline from Oct 4 through Oct 7

Daily Tasks, are now Due (Not Overdue)

Weekly Tasks are not Due unless they would have been due in side the window it was down.

If Weekly Task was performed on Sept 29, the Task will be Due because it would have been due on the 6th.

If Weekly Task was performed on Oct 3, the Task will not be Due until Oct 10

Monthly/30 Day Tasks are on the same cycle. If it was performed on Oct 2, it will be Due on Nov 2.


Summary of Examples

If the task would have been due inside the window that it was down, it will be Due (but not Overdue) when brought back Online.

If the instrument was down inside of the window, it maintains the same schedule.

Unresolved Issue

This status will only be used by the LabLogs application. The application uses this status when there has been a failure of a task. When the task is acceptable again, the application will change the status back to Online automatically.

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